Marble Surface

NUA & MEDSPA POLICIES

NUA & MEDSPA POLICIES ON SERVICES, PACKAGES & PRODUCTS.

REFUND/ PAYMENTS:

  • ALL PAYMENTS ARE NON REFUNDABLE & FINAL.

  • NO REFUND ON DEPOSITS, PACKAGES, SERVICES RENDERED OR PRODUCTS.

  • NO REFUNDS ON PACKAGES, EVEN IF YOU DECIDE TO STOP SERVICES. 

  • SESSIONS HAVE TO BE REDEEMED WITHIN 1 CALENDAR YEAR OF THE PACKAGED PAYMENT DATE IF YOU NEED TO RESCHEDULE FOR FUTURE DATES.

  • IF SOMETHING CHANGES WITH YOUR HEALTH PLEASE CONSULT YOUR DOCTOR AND ADVISE US OF THE SITUATION TO COORDINATE FUTURE TREATMENTS ONCE HEALTH ISSUES ARE RESOLVED. (RELEASE FROM DOCTOR MAY BE REQUIRED.)

 CANCELLATIONS:

  • PLEASE CANCEL 24-48 HRS BEFORE YOUR SCHEDULED APPOINTMENT.

  • THERE WILL BE NO LATE FEE, HOWEVER THE TIME THAT YOU'RE LATE IS DEDUCTED FROM YOUR SESSION TIME.

  • NO CALL & NO SHOW RESULTS IN FULL PAYMENT FOR SERVICE SCHEDULED.

SPA DISCLAIMERS:

  • PLEASE DONT BRING ANY EXTRA GUEST TO YOUR APPOINTMENTS.

  • PLEASE RESCHEDULE IF YOU ARE ON YOUR MENSTRUAL CYCLE 

  • MASK ARE REQUIRED DUE TO US FOLLOWING THE GOVERNOR'S ORDERS, FOR THOSE THAT ARE FULLY VACCINATED OR NOT.

PRODUCTS:

  • NO REFUNDS ON PRODUCTS.

  • IF YOU RECEIVE DAMAGED ITEMS PLEASE NOTIFY US BY EMAIL @: INFO@NATURALUTOPIAAESTHETICS.COM WITHIN 3 DAYS OF DELIVERY TO COORDINATE REPLACEMENT. PLEAE INCLUDE IMAGES OF DAMAGED PRODUCT.

**BEFORE PURCHASING A SERVICE**

Make sure you BOOK your CONSULTATION 1st.